Can you fully manage the cargo after arrival at the Russian port?
Yes. We handle everything from port unloading and terminal handling to customs clearance and final delivery to the warehouse in Russia.
Our team is present on-site in major Russian ports (Novorossiysk, St. Petersburg, Vladivostok) and manages all coordination directly — including customs, survey, truck dispatching and documentation.
How do you ensure safety and reliability during the last mile in Russia?
We operate our own truck fleet, work under formal contracts, and insure liability.
Each shipment is monitored by a dedicated operations manager — with real-time status updates available.
We provide secure storage, verified loading/unloading, and full compliance with Russian transport and customs regulations.
Is Growex a licensed customs broker?
Yes. We are officially registered as a customs representative in Russia (FCS license No. 1548).
We handle classification, documentation, duties calculation, inspections, and any required certification (excise, phytosanitary, veterinary, etc.).
Customs clearance is available at all major ports and inland terminals.
How do you manage time-sensitive cargo or urgent truck dispatch from port?
We have direct access to terminals at each port, including 24/7 truck positioning under vessel. We minimize dwell time through advance coordination with port services and customs. If needed, we express customs clearance, or temporary storage near the port.
What makes Growex different from other Russian forwarders?
- 17+ years of international logistics experience
- Licensed customs broker and own trucking division
- Local teams at each port — we don’t outsource port handling
- Clear, documented process and proactive support
- Trusted by over 600 clients and 350+ overseas agents
- Fully insured and contract-protected service
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